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To send a question or comment, click in the chat window and start typing. Make sure the chat window indicates that we are online. If it shows 'Offline', we are not available at that moment, so instead send us a message from the 'CONTACT US' menu option.
Please be patient at the beginning of the chat--we may be hoisting an engine or have tools in our hand--it may take a moment for one of us to get to the chat window.
TIP: Give us a few "Hello?" lines or "Are you there?" at the beginning of the chat--each line you type will ring a bell so that we will know you are there.